Organizations have always been exposed to multiple risk factors, both internal and external. Today, COVID-19 pandemic lays the path for even a more significant crisis management plan in any organization’s infrastructure for business continuity. Managing crisis can be sensitive as well as complex and can have a lasting impact on the operations of the organization safeguarding its resources and assets. From fire to earthquake, cyclones, power outages, political events or even virus outbreaks, a business continuity plan needs to be developed and enforced in an organization to ensure continuation of its business operations under a disrupting scenario i.e. with necessary security and control mechanism, users remain productive.

Business continuity management is generally defined as a planning process for developing prior arrangements in the form of policies and/or procedures enabling an organization to respond appropriately to a disaster such that critical business functions can continue or quickly resume once a crisis takes shape. Basically, BCM begins with the policies and procedures developed, tested and used when an incident occurs, while roles and responsibilities are appropriately assigned during this phase.